One dog at a time
Yours is the only dog in the room, start to finish — unless there are two from the same house, in which case they stay together.
Dog grooming in Durham
Your dog is the only dog in the salon.
One dog at a time, start to finish, in a calm home salon in Durham. Cage‑free, never rushed, and set up for the dogs who find grooming a bit much — nervous ones, older ones, and the ones who’ve had a bad day of it somewhere else.
A home salon on Maple Avenue, Durham DH1 2HB · qualified and insured
One‑to‑one, cage‑free
100%recommend on Facebook
92reviews, not one below
Top 3Best Rated Groomer 2025
Qualified
& insuredand cage‑free, one dog at a time
& insuredand cage‑free, one dog at a time
Why dogs settle here
Grooming built round the dog, not the diary
Most salons run several dogs at once, with the rest waiting in crates until it’s their turn. That’s not how this one works.
Completely cage‑free
No crates. Nothing about a visit here involves your dog being shut in a box and left to wait their turn.
Crufts‑trained
Fully qualified pet groomer, trained personally by Marie Burns — the 2016 Crufts winning groomer.
Nervous dogs are the speciality
Anxious, reactive, elderly, or badly matted — these are the dogs this salon is set up for, at their pace.
Grooming
What your dog can come in for
Every dog is different, so the price depends on size, coat and the condition it arrives in. Ring or send a photo and you’ll get a straight answer before you book.
Full groom
The complete works, finished to the style you want for your breed.
- Full brush‑out and de‑matting
- Bath and condition, natural‑ingredient products
- Blow‑dry, then full clip or scissor finish
- Nails, ears, eyes and paw pads
- Finishing spritz and a bandana
From £ — depending on size and coat
Emmipet ultrasonic teeth cleaning
Deep cleaning without a general anaesthetic, and without anything sharp near your dog’s gums.
- No sedation and no scraping
- Silent to the dog — nothing vibrates or buzzes
- Lifts tartar and freshens breath
- Can be added to a groom or booked on its own
From £ —
Bath, tidy & blow‑dry
For coats that don’t need clipping, or as a freshen‑up between full grooms.
- Bath and condition
- Blow‑dry and thorough brush‑through
- Face, feet and sanitary tidy
- Nails, ears and eyes
From £ — depending on size and coat
Nails, ears & tidy‑ups
Quick jobs, booked on their own, without a full appointment.
- Nail clipping and grinding
- Ear clean and check
- Face, feet or sanitary trim
- Anal gland check
From £ —
Puppy’s first visit
A short, gentle introduction so the salon is somewhere a puppy likes going.
- Time to have a look round and settle
- Warm bath and a soft dry
- Light face, feet and tail tidy
- Handling practice for nails and ears
- No pressure to finish if they’ve had enough
From £ —
VIP bespoke
Built round one dog, usually the ones who can’t manage a standard appointment yet.
- Paced to your dog, not to a slot
- Broken into stages over several visits if needed
- You’re told exactly how they got on
- Nervous, elderly and rescue dogs very welcome
Priced per session — £ —
Working one dog at a time means there simply aren’t many appointments in a week. They go first come, first served, so it’s worth getting in early rather than when the coat is already matted.
Not sure what to book?
Tell us about your dog
Three questions. You’ll get a straight answer about what your dog most likely needs — and it fills in the booking form for you.
Which groom does my dog need?
Nothing is booked or sent until you choose to.
Not a snap on the table
The bit owners actually look forward to
The backdrop comes out, the dog gets settled, and the photo gets taken properly. This summer’s set is a beach scene — the one below is from the Dog Days of Summer shoot.
It’s a small thing, and it’s why every dog in the gallery above is a real customer photographed on the day rather than a picture borrowed off the internet.
Book your dog’s first oneWhat owners say
Ninety‑two reviews. Not one bad one.
100%
recommend Pawsome Kutz
across 92 reviews on Facebook
and 1,300 people follow the page
Read them allA favourite review goes here — the one where someone describes bringing in a dog that wouldn’t let anyone near them.
— Reviewer’s name
And a second one here — ideally about the finish on the groom itself, or how the dog was when they got home.
— Reviewer’s name
Top 3 Best Rated Dog Groomer 2025
Before you book
The questions people ask
My dog has been turned away by other groomers. Will you take them?
Very likely yes. Dogs that are nervous, reactive, elderly, or that have had a bad experience somewhere busy are exactly who this salon is set up for — the one‑dog‑at‑a‑time, cage‑free setup exists because of them. Ring first and be honest about what happened last time. It helps to know before they arrive rather than find out on the table.
How often should my dog be groomed?
As a rough guide: curly and woolly coats every 4–8 weeks, long silky coats every 6–8 weeks, double coats every 8–12 weeks, and short smooth coats every 8–12 weeks. A dog that swims, rolls in things, or wears a harness daily will need more. If a coat is left much longer than this it usually mats close to the skin, and at that point the kind thing is to clip it off and start again.
What if my dog is matted?
You won’t be told off. Mats tighten against the skin and brushing them out can be genuinely painful, so where a coat is badly matted the right thing is usually a short clip and a fresh start. You’ll be told what the options are and what each would mean before anything happens, and the decision is yours.
How long will it take?
It depends on size, coat and how your dog copes with it — a small tidy‑up is far quicker than a full scissor finish on a matted doodle. Because only one dog is in at a time, there’s no waiting around at either end and no dog is left sitting in a crate before or after. You’ll be given a realistic time when you book.
Can I stay with my dog?
Ask when you book. Some dogs settle much faster once their owner has gone, and some need you there for the first visit. Either way it gets decided around your dog rather than around a rule.
What should I do before bringing them in?
Give them a good walk and a toilet stop first — a dog that has run about settles far better on the table. Bring them dry if you can, and mention anything that’s changed: sore spots, lumps, stiffness, hearing, medication, or anything that happened at their last groom.
Where are you, and how do I pay?
Maple Avenue, Sherburn Road Estate, Durham DH1 2HB. It’s a home salon rather than a shop on a high street, which is a large part of why it’s quiet — no through traffic, no waiting room, no other dogs. Dogs are dropped off and collected in person.
Payment methods to confirm
Get booked in
Ring, or send the details over
A phone call is quickest. If it’s late on or you’d rather write it down, fill this in instead.
- Phone07340 094143
- Emailpawsome.kutz@yahoo.com
-
The salonMaple Avenue, Sherburn Road Estate,
Durham DH1 2HB
A home salon, not a shop — dogs are dropped off and collected in person - Opening hoursYour hours go here
-
Follow alongFacebook · TikTok @pawsomekutz
1,300 people follow the Facebook page
First time bringing your dog?
Say so when you get in touch, and say how your dog is with strangers and with being handled. It’s much easier to plan the first visit properly than to work it out once they’re on the table.